Problem
Shared mobility operations require more than a simple dashboard. Operators need clear visibility into vehicles, riders, trips, IoT device status, pricing, payments, support requests, and operational activity across organizations or fleets.
Case Study
Mobility / Operations
Fleet Management Platform
A multi-tenant operations platform for vehicles, IoT devices, riders, trips, pricing, support, and fleet activity.
Solution
We designed a platform structure that centralizes fleet operations into one control layer. The system supports vehicle management, rider management, IoT command flows, pricing rules, reservations, trips, support tickets, and operational reporting.
Impact
Clearer visibility across vehicles, riders, trips, and operational activity
Structured foundation for multi-tenant fleet operations
Better control over IoT-enabled lock/unlock and vehicle status flows
Less manual coordination between operations, support, and management
Platform Scope
Modules and capabilities involved.
Each case study is built around practical business needs, operational workflows, and a scalable system foundation.
Organization and fleet management
Vehicle and IoT device management
Rider profiles and trip history
Reservations and trip tracking
Pricing plan management
Support ticket management
Device command logs
Operational dashboards
Technical Scope
Technical direction, structure, and execution support.
Multi-tenant platform architecture
PostgreSQL database design
MQTT-based IoT communication planning
Role-based operational modules
API structure for frontend and backend separation
Scalable system model for shared mobility operations
Related Services
Services connected to this type of project.
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